About Ad Hoc Correspondence and Correspondence Reviewer Ad Hoc Correspondence and Correspondence Reviewer are included in the StreamServe Correspondence Management solution. These two web applications are plug-ins, integrated into an existing business workflow to enhance its correspondence capabilities. For example, an SAP document collaboration workflow. The business workflow owns the correspondence process and invokes the web applications using web service calls. Ad Hoc Correspondence Ad Hoc Correspondence enables an organization to create ad hoc customer correspondence. The application is used to write new personalized documents to specific customers, or to edit existing documents before they are formatted and distributed to customers. The document templates used in Ad Hoc Correspondence are document definitions, published in StreamStudio Composition Center. Correspondence Reviewer Correspondence Reviewer helps an organization to create quality assured correspondence. The application is used to review documents before they are formatted and distributed to customers. Reviewed documents can be approved, rejected, edited, or deleted. In this section • User documentation • Implementation and configuration tasks