Finding installed OpenText StreamServe components

You can view the OpenText StreamServe components and version information installed on a computer. This information is required when you report an incident to OpenText Support.

OpenText Support may also need the schema versions and hotfixes applied to the StreamServe repositories. In Control Center, you can list all repositories that belong to a site, together with their current schema versions.

To find the StreamServe components installed on a computer

In the Control Center tree view, right-click the host and select View Installed Software.

To list repositories and schema versions

1	Right-click the site node and select Available Database Hotfixes. The Available Database Hotfixes dialog box opens.

2	Click Get List (if the dialog box is opened for the first time) or Update List (if the dialog box was previously opened). The Connect dialog box opens.

3	Enter the user name and password for the database administration user.

4	Click OK. In the Overview area, the repositories, current schema versions, and the latest available database hotfixes are listed.

Note:

To show the latest available hotfix, the setup for the hotfix must have been run and the included database hotfixes must be installed in: <Base directory>\<Version>\root\config\database\